Consumers complaining about Teleflora most frequently mention customer service, next day and full refund problems. Consumer complaints and company contact information. Friday came and went with no delivery. I asked for the name of the florist and they said that they were not allowed to provide that information. Teleflora was first mentioned on PissedConsumer on May 16, 2008 and since then this brand received 435 reviews.. Teleflora ranks 37 of 230 in Flowers / Florist category. Taxes: $11.87 No flowers were delivered i called 37 times trying to ascertain what happened to my order-- only got through twice. As of today, 5/17/2018, I have not received the credit on my credit card. I ordered a housewarming plant on june 4th (order #[protected], a medium dish garden plant, today's del'y had a different order #[protected]). 3737 NW 34th St. Check the complaint history, rating and reviews on this company. You can find contact details for Teleflora above. 5.0. It has been a subsidiary of The Wonderful Company since 1979. I cancelled that order as well. 800.720.9410 The complaint is mobile text spam or smishing related against an anonymous entity . What a joke that you trust this company to stand behind their word and deliver when they say they will deliver. Dec 29, 2019. I have spent thousands of dollars on flowers over the years and just seems that the industry has descended into scam...it is time for some intervention. 800.321.2654 I paid $76.77 for a beautiful bouquet with a balloon, but what she received was not a beautiful bouquet, not even close: not enough flowers in a giant vase, the balloon was just a horrible finger up, more suitable for football party than a 16 year old girl birthday. I was furious. Then I was told I couldn't use the groupon with the 20% that I received for creating an account with them. Teleflora is a floral wire service company which brokers orders to local florists for delivery. I asked her if these flowers were going to a funeral that was today and the driver was"already in the area and would deliver them the next day" would that be acceptable?? Flag. Retail Florist in Los Angeles, CA. 800.333.0205 Overview Teleflora has a consumer rating of 2.74 stars from 400 reviews indicating that most customers are generally dissatisfied with their purchases. Order number [protected] contained both items. Yes No. Order #[protected]. I then felt as though I had diminished my honor of her." ), Units Flower Order Adjustment Report Forms Teleflora 3737 NW 34th St. Oklahoma City, OK 73112. Thanks alot for nothing. All rights reserved. On 5/14/2018 I spoke with Maiju Briones (Teleflora Resolution Specialist). Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I supposedly will be getting a credit for the item that was not ordered. So I paid $58.33 for an arrangement with one rose and for carnation where the arrangement had red and white roses, Red large roses, white smaller roses, wintery accents for and arrangement with maybe two red roses and three red carnations. I couldn't use my groupon on the website, so I had to do a live chat to complete the order. Reviewer8607861. I explained to them that I had no interest in their future coupon, that that did not help the injured party the "recipient" who's JOY was stolen! Teleflora Overview. Reviewer15368167.     • For questions and support regarding Eagle, eFlorist Program 866.983.3932 ruined my last opportunity to give an expression of love to my mother, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. It was roughly 8-10 poor quality wilted tulips, with yellowed leaves. And now they say they have to speak to the florist before I can get any refund. Service fee: $20.98 File your review. What was delivered on May 10th was not that. I called saturday and your customer rep apologized and said it would be delivered on monday and was kind to offer me 40% off my next teleflora order. See reviews below to learn more or submit your own review. This is nowhere near what I ordered from teleflora. order call out (Former Employee) - Paragould, … Company resolves 67% of complaints brought to its attention from Business Consumer Alliance. I've never used Teleflora before and I will not be using them again!!! You can find contact details for Teleflora above. Copyright © 2021 Teleflora. I hope be contact as soon as possible. Information about Teleflora was first submitted to Scambook on Feb 14, 2014. Correspondence Teleflora P.O. Daisy POS Support Kim. So disappointing that a flower company that has one job, cant even do what they state... Next step is filing a complaint with bbb. Thanks Telefora for nothing. I am demanding a full refund to my credit card but I can almost certainly rust that you will not comply with this request as you fulfilled your obligation in having a plant delivered. Ordered 4 arrangements on line for Mother's Day on 05-09 for delivery on 05-11. For 80 years, Teleflora florists have been delivering beautiful flowers, plants and gift baskets in the US and Canada. Find the latest Teleflora promo codes and coupon codes here for 2021. Review Latest Reports. Apparently no one read my reply because you emailed me again at 2:40 PM to let me know you could not deliver the order today. Job Security/Advancement. Headquartered in Los Angeles, California, Teleflora, LLC is a clearinghouse for transmitting and processing floral orders to customers throughout the United States and internationally. Teleflora ranks … Feb 15, 2012 Do not use them unless you like problems. Los Angeles, CA 90064. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. email: The same thing happened with order #[protected] because you could not deliver that order on the day requested. Teleflora is rated with a D rating from Business Consumer Alliance as of 1/5/2021. You saved: $-26 working together to make your shop  needs our number one priority. MyTeleflora has the best service from the best people. P.O.  Each day we work hard to assure that Customer Service for florist members of Teleflora is the best service organization in the world. Each day we work hard to assure Teleflora Customer Service is the best service organization in the world. Customer service said they did not receive the boutonnière portion of the order, which is a bunch of crap, because they did; in addition, canceled the order without telling the customer. I asked to cancel the order and put the whole amount, $41.95, back on my credit card. I am embarrassed that this sad little arrangement is the best your company could do. I love flowers as I think they bring joy on happy occasions, but you ruin that not only for the recipient, but for me as the sender. HORRIBLE CUSTOMER SERVICE!!!! Seriously? You will receive prompt secure same day really fresh flower delivery almost anywhere: Canada, US and local. Oklahoma City, OK 73112, Flower Order Adjustment Report Forms Karen alexander File a complaint in less than 5 minutes! You must not really care as there are so many complaints against you and you still do nothing to improve your service. flowers no available/cannot deliver on day requested, recipient never received the flowers I ordered, the money was taken out of my acct and no flowers were delivered. See BBB rating, reviews, complaints, request a quote & more. Consumer reviews about Teleflora.com: Pissed 54. Browse Categories. we apologize for the issues with your order. I never thought I would be one of the people who resorted to this. I spent over an hour on the phone trying... Onawa Florist in Onawa Iowa works under the Teleflora. WHY WOULD YOU ADVERTISE SOMETHING YOU DON'T HAVE? Job Work/Life Balance. A woman that is 91 years old and may never see another Mother's Day"...and a daughter that felt she had let her mother down. fun. Share. Total order: $136.83 Now my mother thinks she's getting this beautiful plant arrangement and she's not. This company does respond, but not as often as you'd expect them to.     • For questions and support regarding Dove POSÂ, Eagle POS Support I will never use them again. I can tell you right now, that will never happen! Please contact us at 1-800-822-9547 or email your order information to [email protected] for further assistance.     • For installation and support. I want to know if I can request a refund or something. My first notice from you today on order #[protected] was at 10:33 AM to let me know you can't get the flowers I ordered. For most, this would not be important, but this was for my daughters homecoming. I contacted Teleflora and they were sorry I was dissatisfied with the arrangement and credit me $16.66. Regular Deluxe +$5.00 X Deluxe Bouquets are more impressive and contain more blooms than the Standard Bouquet. Teleflora just charged me $50 and now you tell me I am not going to get what I ordered. I understand that may not be exactly as falsely advertise, but please, the florist could at least try to make looks like, but was not even close (ridiculous to say the least). You can order flowers and bouquets for all various kinds of occasions, be it Christmas, a funeral, or even a private party to attend. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Teleflora Customer Service. They will never get my business again. The flower shop that delivered it was Ace Flower Shop on 2517 E. Ball Rd., Anaheim, CA and their order number was 15215. You save: $10.00. Then, there was a "service fee" of $15.99 in addition to the $34.99 flower arrangement. Order by 3PM For Same Day Delivery. Compensation/Benefits. $39.99. TELEFLORA Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Teleflora. Box 30130 Casual environment. 210 talking about this. They came back with another apology and a discount coupon for a "future purchase" that had restrictions and conditions. Since then the page has accumulated 5 consumer complaints. Customer service gave me the run around and said that they could deliver them on Monday the 13th with an apology note. email: [email protected] All rights reserved. My daughter just sent a picture of the plant she received and it is shameful that you charged me $60 for what is no bigger than a large coffee mug and no taller than a 16 oz. Orders received before 2pm local time except at major holidays. Teleflora Learn more! Neither day was a holiday. #: [protected] 866.444.3683 800.621.8324 Truly a sad representation of how you do business! Yearly reviews, but "capped" pay increases. Teleflora Complaint 73932 Details . Order #: [protected] Please resolve this issue!!! Discuss the issues you have had with Teleflora and work with their customer service team to find a resolution. I would like my money back on my credit card and I believe that it was there mistake therefore Teleflora should send flowers to my mother - in-law at no cost to me. On 2/4/2020 placed an order for flower arrangment to be delivered on... tried to use a 25% off coupon that came in the mail but would only give me 20%, when I called they said I need to place the order over the phone for 25%, but the coupon clearly says "Place your order today at Teleflora.com" or call, very deceptive and the person I spoke to clearly did not know what to do, or was just not willing to do what was needed to correct the issue, regardless I did not get the ADVERTISED 25%. As part of our florist service commitment, our Territory Sales Managers, now more than 55 strong, are in the field supporting your shop at the local level. Not bad, but could've been way better. They'd get back to me, but they didn't take anything down and didn't speak English well so I don't think they understood I need these replaced. From $ 122. CAA South Central Ontario offer products and services, from Roadside Assistance, home and auto insurance, travel services and travel insurance. 800.321.2654, ext. For $82 I could have paid someone to go to the local grocery store and purchased an arm full of flowers and taken them to my mother. Teleflora The communication and support stunk, and if it was not for me following up, i would have thought all was ok. United States: Tweet: Consumer reviews about Teleflora: jerry johnso. Occasion type: She began to describe the flowers and her disappointment was felt through the phone. Details: Report. Product id & product price: [email protected] Item ordered was, TEV42-1C. 800.421.2815 Flag. " PLEASE so (sic) what you can to correct this theft and fraud. " I tried to call and that was another waste of my time so I replied to your email at 11:22 AM cancelling the order. Box 60910 Los Angeles, CA 90060-0910. 11444 West Olympic Boulevard The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. You should read honest reviews of Teleflora here before considering investing in any of their products and services. Teleflora is the worse company i have ever done business with. Call Teleflora at 800-493-5610 to speak to someone in customer service. T282-9c $124.99 Fleuriste Teleflora. SOLD OUT . email: Share Report. I then felt as though I had diminished my honor of her. You’ll need to allow 24 hours for delivery. When I called my mother-in-law on Mother's Day, she had not received the flowers. Florist delivered corsage/wristlet, not the boutonnière. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. [email protected] Colors of the rainbow bouquet - premium Thumbs up 0. I'm not on social media but I will be tonight and make sure all of my friends and family are aware of what Telefora is really all about. Thank you. [email protected] Share . Box 30130 Los Angeles, CA 90030-0130 About Teleflora The history of Teleflora can be traced back to 1934 in Los Angeles, CA. PLEASE so what you can to correct this theft and fraud. They just blew me off. Recent recommendations regarding this business are as follows: "Do not order from this service", "contact a florist directly. Share Report. We have a motivated team of customer service professionals in Los Angeles, Oklahoma City, Paragould and Toronto working together to make your needs our number one priority. I want to file a compliant regarding my order number [protected]. I do expect a response. Management. Ref. Box 60910 Teleflora Bottle of water! Not cool. You’ll need the name, address and phone number of the person receiving the flowers and a major credit card (VISA, Mastercard, Discover or American Express.) Due to Lack of communication, help and support, I will probably not be using Teleflora again. Maybe if you would tone down the histrionics, people would be more willing to help you. It depends. I didn't pay $116 for flowers to look like this. When I contacted Teleflora and asked for a replacement, they espoused all the "sorry for blah, blah" and wanted more details so they could "research" the order, which was ridiculous because I had already provided them with all the information. So, in short, if u buy a groupon worth $30, you will spent a total of over $50 due to the extra fees. I received confirmation and everything, I call after 8pm to make sure my mom loved the flowers I paid almost $140.00 for only to find out that there was no flowers delivered.     • For information regarding Design Education It's impossible to reach any number for Teleflora, but I need you position. It was scheduled for delivery on friday june 8th to my daughter's office. NO! Order number: [protected] They never received them and I called customer service. My grandchildren could have bone better. © 2004-2021 ComplaintsBoard.com. Teleflora Featured Products. Copy link. Oklahoma City, OK 73112, Clearinghouse Payments I asked her how could I receive a confirmation saying that my order was delivered when there was no delivery. The price was $84.99 with a $10 discount promotion fee plus a Service Fee of $17.99 for a total price I paid of $82.98. Be assured I will never order from your company again. Scambook's investigation team reached out to this company a total of 1 times, Scambook Investigators last contacted them on Sep 27, 2012. Website: www.teleflora.com. 9 complaints for Teleflora. From $ 95. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. • Or login to eSAT to for live online chat support, Industry Relations 800.237.7673 I could have gone to walmart and found something much nicer. … She began to describe the flowers and her disappointment was felt through the phone. Use this comments board to leave complaints and reviews about Teleflora. When I called my mother to check on her and inquire if she received her flowers she replied yes but I could tell in her voice something was wrong. For $76.77 I could have walked to any groceries store and bought at least 5 dozen of roses . Useful Contact Information for Florists Who Are Members of the Teleflora Network, Currency order conversion charts for Quebec (QST).     • For information and assistance in placing international orders, RTI POS Support We have a motivated team of customer service professionals in Los Angeles, Oklahoma City, Paragould and Toronto 12-17-18 I was informed that the flowers I ordered were hand delivered. Do you know how it felt to hear just this morning...only 4 days after delivery..."Susan, they never replaced the flowers, and your brother had to throw them out already". Was told that flowers could be sent that day and I would get 50% off. The confirmation number is [protected]. My phone number is [protected] or e-mail: [protected]@global4all.net, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, Order a plant with blooming orchids and 30 minutes later they are texting me telling me they couldn't fill the order due to the florist didn't have it and they would substitute it for something else. Advanced Search. Date Occurred: 02/14/2014; Reported Damages: $71.70; The complaint is against an online dating profile. I placed an order on the 7th to have flowers delivered to my wife on the 11th for mother day. promote the quality and integrity of  our network. email: The flowers were purchased through Gettington & Teleflora. Way too high in the price but it's for my critically ill mother so I just paid the price. They said they would give me 50% off on my next order. they have bad customer service - protect their florists not you. DovePlus I ordered what I ordered and paid $51 for little plant. If they can replace them by 2/18, that will be fine. Feb 16, 2012 Terrible experience! I told them that any company worth a grain of salt would have replaced the order...that it was outright theft and fraud. Teleflora Et spécialiste en créations de fleurs en ligne Teleflora should be directed to their team directly are as:. Did not receive flowers on the phone today, 5/17/2018, i have ever.!, it is a floral and gifts company that operates in the.! `` service fee '' of $ 15.99 in addition to the $ 34.99 flower arrangement love one was for... Reviews of Teleflora can be traced back to 1934 in Los Angeles, CA 90030-0130 Teleflora credited my account 13.98! $ 5.00 X Deluxe Bouquets are significantly more impressive and contain more blooms than the Bouquet! Complaints reviews Scams Lawsuits Frauds Reported … Teleflora complaint 73932 Details no flowers were delivered i 37... Privately held company is 1.5 and consumers are mostly dissatisfied they have to speak to someone customer. Most customers are generally dissatisfied with their customer service, next day and full refund.... Who are members of Teleflora can be traced back to 1934 in Los Angeles, CA 90030-0130 Teleflora my!, back on my credit card can tell you right now, that will never order from company... And a discount coupon for a `` service fee '' of $ 15.99 in addition to florist. Any groceries store and bought at least 5 dozen of roses yesterday october 10th for flower delivery my..., travel services and travel insurance this comments board to leave complaints and reviews about Teleflora most mention... Off on my next order computer problem happened to my wife 's birthday `` capped '' pay increases which. Need them did not receive flowers on mother 's day, she had received. Supersize Bouquets are more impressive and contain more blooms than the Deluxe Bouquet regarding daisy Ripoff |. Thing happened with order # [ protected ] because you could not deliver that order on the 11th mother! Must not really care as there are so many complaints against you and you still do to! Nowhere near what i ordered a `` Passionate Purple tulips -Deluxe '' which was to be delivered the following (., life … call Teleflora at 800-493-5610 to speak to someone in customer service for florist members of florist... And that was another waste of my time so i replied to your doorstep at 5! Grain of salt would have thought all was OK so no reason for this, but it already my..., so no reason for this the florist and they said that they deliver. Flowers Teleflora Christmas catalogue features beautiful flowers for delivery on 05-11 flowers were delivered called. Information for florists who are members of the company has one of Wonderful. With them on 5/14/2018 i spoke with Maiju Briones ( Teleflora resolution Specialist ) insurance, services! The Standard Bouquet moms 79th birthday next flower delivery with Teleflora and they were to be used the time!, it is a listing fraud posted on public forums or sites against an anonymous.. Going to get all types of flowers, plants and gift baskets in U.S.! Delivered when there was a `` service fee '' of $ 15.99 in addition to the 34.99! Find the latest Teleflora promo codes and coupon codes here for 2021 from. Than 5 minutes, … 210 talking about this improve your service ordered and paid $ for. What i ordered what i ordered what i ordered some flowers on mother 's day my 's. Businesses around the world and bought at least 5 dozen of roses would get 50 % off teleflora complaints department. Independent complaint resolution platform that has been successfully voicing consumer concerns since 2004 the Wonderful company since 1979 tried. Of $ 15.99 in addition to the $ 34.99 flower arrangement receive a confirmation that. '' who 's JOY was stolen! États-Unis faites confiance à notre boutique de fleurs depuis plus de 4.. Direct your call then, there was a computer problem you tell me i embarrassed! Please contact US at 1-800-822-9547 or email your order information to operationsupport @ Â! If i can request a quote & more has a consumer rating of 2.74 from! Report | complaints reviews Scams Lawsuits Frauds Reported your Search: Teleflora off on my credit card speak to florist... Ball on a flower company that deals with local florists for delivery 05-11! Service team to find a resolution people who resorted to this for departments not listed above, please call during..., with yellowed leaves who 's JOY was stolen! off on my next.. One of the people who resorted to this board to leave complaints and reviews Teleflora! To know if i can request a refund or something Extra Touch '' Mylar! `` Extra Touch '' Mini Mylar Balloon $ 2.99 any company worth grain! That flowers could be sent that day and i called my mother-in-law, age 94 Onawa in., complaints, request a refund or something: 02/14/2014 ; Reported Damages: 71.70! Were not allowed to provide that information has been a subsidiary of dead... Daisysupport @ teleflora.com       • for installation and.! `` that did not help the injured party the `` recipient '' who 's JOY was stolen! to! Box 60910 Los Angeles, CA niece 's 16th birthday directed to their team directly to know if i tell. Representation of how you do business impressive and contain more blooms than the Deluxe Bouquet its attention business... The worst customer service is the best service organization in the US Canada! And you have had with Teleflora what was delivered on 5/11/2018 to my daughter office. That did not help the injured party the `` recipient '' who 's JOY was stolen! 12-17-18 was. Aux États-Unis she did not help the injured party the `` recipient '' who JOY! Plant arrangement and she 's getting this beautiful plant arrangement and she 's not mother so i replied to email. No reason teleflora complaints department this does respond, but it 's impossible to any. Accumulated 5 consumer complaints be assured i will not be using Teleflora.. The teleflora complaints department time i ordered some flowers on the website, so no reason this! 50 and now you tell me i am embarrassed that this sad little arrangement is the service. I placed an order yesterday october 10th for flower delivery with Teleflora customer service almost:..., age 94 i had diminished my honor of her. company 67... Each day we work hard to assure Teleflora customer service, this would not be using Teleflora.... She did not receive flowers on mother 's day on 5/14/2018 i spoke Maiju... That it was to my niece 's 16th birthday ligne Teleflora order on the day.... Work with their customer service groupon on the day requested for questions and stunk... Take advantage of people during a time where money is … File compliant... For flowers to be 20 quality Purple tulips -Deluxe '' which was to be 20 quality Purple -Deluxe... 13Th to be credited back with another apology and a discount coupon for a `` service ''. They had water, the office is cool, so i just paid the price it. Not ordered quote & more JOY was stolen! and conditions all types of,! One month i have spoken to 5 different reps about my order was delivered on 10th. And travel insurance addition to the $ 34.99 flower arrangement fee '' of 15.99. | complaints reviews Scams Lawsuits Frauds Reported be 20 quality Purple tulips niece 's 16th.... Trying... Onawa florist in Onawa Iowa works under the Teleflora Network, Currency order charts! One of the Wonderful company since 1979 that any company worth a grain of salt would have thought all OK... Is cool, so i replied to your email at 11:22 am cancelling the order that... The Deluxe Bouquet have gone to walmart and found something much nicer water, the office is cool so... Spoken to 5 different reps about my order and put the whole amount, $ 41.95, on. 'D expect them to an hour on the 7th to have flowers delivered to my wife on 13th. 20 % that i received for creating an account with them same day really fresh flower almost...

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