No matter where you’re located, the laws of the State of New York will govern these Terms and the relationship between you and Warby Parker as if you signed or otherwise agreed to these Terms in New York, without regard to New York’s conflicts of laws rules. You can opt-out of receiving text messages from us at any time by texting “STOP” from the mobile device receiving the messages. If your Warby Parker lenses are scratched within the first year, we’ll replace them for you absolutely free! Prescription eyeglasses starting at $95. harvest or scrape any content from the Services, or using other automated or manual means to take our content without our prior consent. In this role, you’ll be responsible for site research, sales forecasting, cannibalization studies, mapping, and financial analysis associated with our store expansion program. There is a flat rate of $15 to ship to Hawaii, Alaska, or Puerto Rico. If at any point within the first 30 days you decide their glasses aren’t for you, they have a simple and free return process. Should you wish to return your Warby Parker glasses, you can absolutely do so within 30 days of receiving your purchase. Please review these Terms regularly because 7 days after we post any changes, your continued use of the Services constitutes your acceptance of the revised Terms. Warby Parker Return Policy What is your guarantee and return policy? Give us a call at 888.492.7297, Monday–Friday, 9 a.m.–9 p.m. By opting-in to receive text messages from us or by sending us an initial text message, you agree to receive text messages (a.k.a. Hello, and thanks for visiting! Therefore, we do not authorize the purchase of commercial quantities of glasses, and we may place limits on purchases. To learn how to change or cancel an order, visit the Orders section of our Help page. Feel free to call us at 888.492.7297, email us at [email protected], or contact us via Twitter @WarbyParkerHelp if you would like to check the status of your order, or if you just want to chat about how excited you are about your new glasses. We really hope we won’t ever have to do this, but we reserve the right to terminate your license to use the Services or block or prevent your access to the Services, without providing you with notice or reason. You also represent that you are the owner or authorized user of the mobile device you use to subscribe for the mobile service and that you are authorized to approve the applicable charges. Book an appointment in advance on warbyparker.com. You can make returns for free for up to 30 days, and they have a free lens replacement for 365 days if the lenses are scratched. However, you may be hard pressed to find someone willing to adjust your spectacles purchased from somewhere else, even for a fee, as liability for damaging or breaking a frame from somewhere or someone else is always an issue (despite making patients … If your prescription information is incomplete, we may need to take additional measures to track down current information, which could mean you have to wait longer for your glasses. Shipping and exchange within the contiguous United States is always FREE. If you believe someone has posted on the Services a work that you own without your authorization, let us know. Need help? Text Messages. They will also replace scratched lenses for free within 1 year of purchase. The section and paragraph headings in these Terms are for convenience only and do not affect their interpretation. Despite the provisions of Section 18(a) nothing in these Terms will be deemed to waive, preclude, or otherwise limit the right of either party to: (i) bring an individual action in small claims court; (ii) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (iii) seek injunctive relief in a court of law; or (iv) to file suit in a court of law to address an intellectual property infringement claim. to the fullest extent permitted by applicable law, in no event will warby parker or anyone representing warby parker be liable to you under contract, tort, strict liability, negligence or any other legal or equitable theory, for (a) any lost profits, data loss, cost of procurement of substitute goods or services, or direct, indirect, incidental, special, punitive, compensatory or consequential damages of any kind whatsoever … We’ll then fit them with new lenses and ship them back to you — all within 10 days. Warby Parker accepts returns on eyewear, books, and accessories within 30 days of receipt. Purchase Limits. Apple is not responsible for addressing any claims by you or any third party relating to the Services or your possession and/or use of the Services, including, but not limited to: (a) product liability claims; (b) any claim that the Services fail to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation. You may choose five frames (which are sent with non-prescription lenses) to try on at home for a five-day period (the “Try-On Period”). Get the inside scoop on new frames, events, and more. Warby Parker's address for Notice is: JAND, Inc., 233 Spring Street, New York, NY 10013, Attn: Legal Department. This 30 day policy is also applicable to unused contact lenses contained in their original, unopened packaging. However, even non-adults deserve fantastic eyewear. For more information about placing special orders, check out the Orders section of our Help page. You agree that this license includes the right for Warby Parker to use your User Content to provide, promote, and improve the Services. During the arbitration, the amount of any settlement offer made by you or Warby Parker must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. Returns and exchanges: We have a 30-day, no-questions-asked return or exchange policy for all of our eyewear. Payment details. The Services may contain, or direct you to websites containing, information that some people may find offensive or inappropriate. (We really appreciate it.) For orders within the contiguous US, free return shipping is also included. Warby Parker sells eyeglasses and sunglasses with either prescription or non-prescription lenses. Warby Parker Sunglasses Glasses Frames Brown Blue Tortoise Wayfarer Chilton 146. You can get a full refund if you return your glasses within 30 days of receipt, or you can exchange them, which is great. This agreement to arbitrate disputes includes all claims arising out of or relating to any aspect of these Terms or your use of the Services, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether a claim arises during or after the termination of these Terms. your contact information, including address, telephone number and, if available, e-mail address. For eyeglasses and sunglasses lenses, they have a one-year, no-scratch guarantee. bypass, circumvent, or attempt to bypass or circumvent any feature of the Services or any measures we may use to prevent or restrict access to the Services, including other accounts, computer systems or networks connected to the Services. all User Content you provide is accurate, complete, up-to-date, and not misleading (you’re not lying). Customers browse frames on Warby Parker's website and select five pairs they would like to try on before buying—or not. Start off by trying five frames, risk free. The company is known for its low prices, great customer service and reliable policies including warranties and returns. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WARBY PARKER OR ANYONE REPRESENTING WARBY PARKER BE LIABLE TO YOU UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY, FOR (A) ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COMPENSATORY OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER RESULTING FROM: (I) YOUR ACCESS TO, USE OF, OR RELIANCE ON ANY CONTENT PROVIDED THROUGH THE SERVICES OR ANY ERRORS OR OMISSIONS IN ANY CONTENT; (II) ANY UNAUTHORIZED ACCESS TO OR USE OF THE SERVICES OR WARBY PARKER’S SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (III) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES; OR (IV) ANY BUGS, VIRUSES, TROJAN HORSES OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY (REGARDLESS OF THE SOURCE OF ORIGINATION) OR (B) ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF THE GREATER OF (I) FEES PAID TO US FOR THE APPLICABLE PRODUCTS; OR (II) $500.00. Email. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WARBY PARKER DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE SERVICES OR ANY CONTENT ON THE SERVICES, WHETHER PROVIDED OR OWNED BY WARBY PARKER OR BY ANY THIRD PARTY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND ANY IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE IN TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. A couple small dents on exterior as shown in photos. Please give us a call at 888-492-7297, Mon–Fri, 9am–9pm ET, or email us at [email protected]parker.com within 30 days of receiving your order. Please keep that in mind if you need your information by a certain day or time. If we believe a user may be infringing upon someone’s intellectual property rights, we may remove the material. Gift Cards are not eligible for return or refund. We may review content on the Services, but we do not have an obligation to do so. In addition to giving Warby Parker a license, you also give each user of the Services an irrevocable, non-exclusive, perpetual, worldwide, transferable, sublicensable, fully paid, and royalty-free right and license to access your User Content through the Services and to use, edit, modify, publish, reproduce, distribute, prepare derivative works of, display, perform, adapt, and promote such submissions, including after any termination of your Account. NOTHING IN THESE TERMS WILL AFFECT ANY NON-WAIVABLE STATUTORY RIGHTS THAT APPLY TO YOU. Once your return or exchange request has been received, we will email you a prepaid return shipping label. You agree to comply with any applicable third party terms when using the Services. Some of this content will come from other users or sources outside of Warby Parker. However, we also include certain features to open channels of communication, either among our users or between our users and us, and those features wouldn’t work if all your communication were completely private. We only permit individuals who are at least 18 years old and can form legally binding contracts to use the Services. The bottom line is that if you share something with us, you keep ownership of it and can continue to do anything you want with it, but you allow us and our other users to use your User Content as we see fit. If any provisions of these Terms are inconsistent with any applicable law, those provisions will be superseded and/or modified only to the extent such provisions are inconsistent. By using the Services, you consent to receiving certain electronic communications from us as further described in our Privacy Policy. If you’d like more information about the security of unencrypted emails, you can jump to Section 7 of these Terms. Frame adjustments: An optician is available to fit and adjust your pair of Warby Parker frames. Our lab is only equipped to handle our very own Warby Parkers. Arbitration is less formal than a lawsuit in court. If you find that your lenses have been scratched within one year of receiving your glasses, we would be happy to replace them with new lenses free of charge (and with free return shipping both ways if you are located within the contiguous US!). identification of works or materials being infringed. what content you access via the Services. By texting us or requesting that we text you, you consent to receiving unencrypted text messages from Warby Parker. Any arbitration hearing will take place at a location to be agreed upon in New York County, New York, but if the claim is for $10,000 or less, you may choose whether the arbitration will be conducted: (i) solely on the basis of documents submitted to the arbitrator; (ii) through a non-appearance based telephone hearing; or (iii) by an in-person hearing as established by the AAA Rules in the county (or parish) of your billing address. These Terms constitute the entire agreement between you and Warby Parker and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, with respect to these Services. For more information about returns and exchanges and replacing your lenses, check out the Orders section of our Help page. Warby Parker offers a free, five-day Home Try-On program to help you pick your perfect frames. If you experience any scratches on your lenses within a year of purchase, you can always get them replaced, for free. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing. Warby Parker operates MyVisionDirectory, which allows users to search for and book an eye exam. Warby Parker is a socially conscious company with a clear website as well as good customer service and solid reviews. We want to give all of our customers an opportunity to buy our glasses. If you post something publicly on the Services, others may be able to read it. Zenni and Warby Parker both have 30-day return policies. Inside is mint! Start the quiz. Warby Parker eyeglasses are affordable, adorable, and easy to try on at home. Return your frames. We will email you a pre-paid UPS shipping label to send your frames back to us (if you are within the contiguous US). f. No Class Actions. We will also refer to the Site, the App, MyVisionDirectory, our retail locations, and the services available through them as the “Services.” These Terms of Use do not apply to your use of our Prescription Check mobile application or our in-store Prescription Check service. Condition is "Pre-owned". ET to get other recommendations! resell or make any commercial use of the Services or any of the Service content. The parties will make good faith efforts to resolve the claim directly, but if the parties do not reach an agreement to do so within 30 days after the Notice is received, you or Warby Parker may commence an arbitration proceeding. However, if you choose to exchange your glasses, we are happy to cover all outbound shipping fees for the new pair. And replacing your lenses within a year of purchase eligible for return or exchange policy for all of eyewear. 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